To help you plan your day out at the Norfolk Garden Show, we have compiled a list of our most frequently asked visitor questions. If you have a question which is not answered here, please call our general enquiries line on 01702 549623, Monday to Friday, 9am to 5pm (excluding Bank Holidays).
Tickets
Yes, the number to call is 0333 242 7912. Lines are open Monday – Friday excluding Bank Holidays. The cost to call 0333 numbers is the same as calling a normal local or national landline. If your tariff or call package offers free or inclusive calls to landlines, numbers starting with 03 will normally be included free of charge.
If you have a ticket enquiry, please email support@yourticketbooking.com or call 0333 242 7912. Lines are open Monday – Friday between 9am and 3pm excluding Bank Holidays. The cost to call 0333 numbers is the same as calling a normal local or national land line. If your tariff or call package offers free or inclusive calls to landlines, numbers starting with 03 will normally be included free of charge. On show days, lines will be open from 8am to 11am on Friday 11th, Saturday 12th and Sunday 13th July 2025.
Yes, if you are unable to print the tickets, we do also accept viewing on smartphones.
Sometimes our ticket confirmation emails end up in people’s junk mail (we try not to take it personally). Follow this link to the ticket booking page, scroll to the bottom of the page and then click on ‘Resend My Email’. Your tickets should be resent through to you. For further assistance, please email support@yourticketbooking.com or call 0333 242 7912. Lines are open Monday – Friday between 9am and 3pm excluding Bank Holidays.
Yes, special group rates are available for parties of 10 or more. For more details click here.
Yes, we offer free entry for carers. You will need to book tickets for everyone else in your group but the carer/s will receive complimentary entry. Just let the team on the gate know and they will arrange entry.
We’re sorry if you can’t join us but all ticket sales are final and non-refundable.
Parking & Transport
No, parking at the Norfolk Showground is free for visitors. There are plenty of car parking spaces available on grass so please wear appropriate footwear and follow the signs and directions from our car park marshals on the day.
The main car park is opposite the Main Show entrance. Spaces at the front of the car park are allocated on a first come, first served basis so if you’d like to be parked close to the show entrance, we’d advise arriving in the morning. Our car park marshals will be on site from approximately 9.30am.
Yes. The spaces are as close as possible to the Showground entrance. Please ask staff on arrival and they will direct you to these spaces. However, we advise arriving early as Blue Badge parking is limited.
Unfortunately we don’t have the facilities to offer this service, however you are welcome to bring your own wheelchair or walking aids with you.
The Show
The Norfolk Garden Show takes place outside on the Norfolk Showground and also features two large undercover shopping areas selling Crafts & Gifts and Food & Drink.
The ground that the show will be taking place on is flat with concrete paths.
Yes, there are several toilet blocks available at the Norfolk Garden Show and disabled toilet facilities can be found inside the Event Centre Building.
Dogs on leads are allowed on the Showground. Guide dogs for the blind or for the hard of hearing are welcome in all areas. Please respect our surroundings and pick up any waste after your dog and dispose of it in the dog litter bins that are situated in various places around the Showground.
Yes, we will issue hand stamps for anyone wishing to return throughout the day of their visit.
Yes, there will be an array of stands selling a selection of food and refreshments.
Yes, you are welcome to picnic in any public areas of the Showground.
No, there is no cash point available at the Norfolk Showground. The nearest cash point is approximately a two minute drive away at the Sainsbury’s roundabout near the Showground.
Whilst we advertise events, activities and entertainments we will not be held responsible for the failure of any events, activity and/or entertainment being available or the quality of any of the events, activities or entertainments. Failure of any of these to please cannot be held as a reason for refund.
Disclaimer: By entering this show you are agreeing to take full responsibility for, any injury or damage to any dog(s) you bring with you and it is not the liability of Aztec Garden Shows Ltd including disappearance, theft, death or otherwise. You are fully liable for your animal should they cause any damage or injury. Any dog showing aggressive behaviour at the show will be asked to leave with no refund given. In the interests of hygiene make sure you pick up after your dog. Any photos and/or videos taken by a member of Aztec Garden Shows Ltd may be used in future for promotion of the show. Visitors are reminded that the terrain of the show may be unstable please be aware of the possibility of slips, trips and falls. By entering the show you are agreeing to the above disclaimer and that the images and video footage taken may be used.